PRIVACY POLICY

1. INTRODUCTION AND SCOPE

Welcome to Brightwood Social Casino. We are committed to protecting the privacy and personal data of our users. This Privacy Policy details how we collect, store, utilize, and protect your information when you visit and interact with our website located at brightwoodbirdclinic.com. Our data processing operations are governed strictly in compliance with the data protection laws of Great Britain, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By accessing our platform, you acknowledge the terms outlined in this document.

2. INFORMATION WE COLLECT

Because Brightwood operates purely as a free-to-play social casino with zero real-money stakes, we do not collect financial details, credit card numbers, or transaction histories. However, to provide a responsive digital conservatory experience, we may collect the following categories of data:

• Personal Contact Identifiers: When you submit an inquiry through our contact portal or interact with our lead capture form, we collect your name, email address, and the specific text content of your query.
• Technical Device Metadata: We automatically log web analytics details, including your IP address, browser type, operating system version, referring URLs, screen width, and navigation timestamps.
• Local Gameplay Progress: To maintain your virtual seed bank and game statistics across sessions, we save data indicators directly to your web browser's localStorage.

3. LEGAL BASIS FOR PROCESSING DATA

We process your personal information under the following legal bases recognized by UK data protection authorities:

• Consent: When you voluntarily fill out our lead contact form or accept non-essential tracking cookies via our consent banner. You have the right to withdraw this consent at any time.
• Legitimate Interests: To optimize our website performance, troubleshoot coding errors, and maintain security across our server systems, provided these operations do not override your privacy rights.

4. COOKIES AND LOCAL DATA RETENTION

We utilize cookies and browser storage mechanisms to recognize your preferences and keep your local games running smoothly. Local browser data (such as your virtual bank balance) remains on your device and can be cleared at any time by wiping your browser history or cache files. For detailed information, please review our separate Cookie Policy.

5. DATA SHARE LIMITATIONS

Brightwood strictly enforces a policy of never selling, trading, or leasing your personal identifiers to third-party marketing companies. We may share anonymized device analytics details with hosting providers and traffic analysts who assist us in maintaining our UK infrastructure. All such partners are legally bound to protect your data according to UK GDPR guidelines.

6. YOUR INDIVIDUAL RIGHTS

Under UK GDPR, you possess specific legal rights regarding your personal data. These include the right to request access to the data we hold about you, the right to demand correction of inaccurate records, the right to request erasure of your contact details, and the right to object to or restrict processing operations. To exercise any of these rights, please submit a written request to support@brightwoodbirdclinic.com.

7. CONTACT FOR DATA PROTECTION

If you have questions, complaints, or inquiries regarding our data management practices, please contact our designated data protection officer at support@brightwoodbirdclinic.com. We will respond to all inquiries within one calendar month in accordance with GB regulatory timelines.